Client Area
Fraudsters may contact you claiming to be from Arbuthnot Latham and appear genuine. They may urge you to take action to protect your account.
They may ask you to:
- Share a one time passcode (OTP)
- Visit a website or download software to your computer
By doing this you could give a fraudster access to your money. If in doubt, hang up, and call your usual Arbuthnot Latham contact on a number you trust or the fraud hotline on +44 (0)207 012 2500.
We will NEVER contact you and ask you to share your security details or one time passcodes (OTP).
You should never share one time passcodes (OTP).
As part of our ongoing work to strengthen the resilience and security of our services, some systems will be unavailable during the following period:
- Saturday 6 June 2026, 6.00am to 11.59pm
- Saturday 20 June 2026, 6.00am to 11.59pm.
During these times, you may be unable to access:
- Online banking
- Open banking
- Our mobile app
- Digital Wealth.
You may also be unable to make payments and transfers.
We apologise for any inconvenience this may cause and appreciate your understanding while we carry out this important work to support your service.
Our teams will monitor the process closely to ensure that services are restored as quickly as possible. We recommend that you plan ahead where possible and complete any time-sensitive transactions in advance of these maintenance periods.
If you have any questions or need support, please contact your dedicated relationship manager.
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Online Banking
Your Online Banking service provides access to your finances wherever you are, allowing you to carry out day-to-day banking activities with ease.
Digital Wealth
Previously Investor Portal. Log in to access your investments online. Digital Wealth allows you to view your portfolios, monitor performance, view transactions and cash balances and download important documents.
Is your money working hard for you?
From instant access savings accounts to fixed-term deposit accounts, we offer a range of solutions to help with cash management.
Fraud Awareness
Fraud is a key threat and scams are ever evolving. Be scam aware and act quickly if you suspect you have been the victim of fraud.
Mobile payments
You can now link your Arbuthnot Latham cards to your mobile phone or device to make quick, safe and secure payments. Find out more.
Help & guidance
We are here to help. Find useful information and read our frequently asked questions in our Help & Guidance section.
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Private Banking Support
Commercial Banking Support
Exeter
The Senate, Ground Floor, Southernhay Gardens, Exeter, EX1 1UG
Bristol
St Catherine’s Court, 3rd Floor Berkeley Place, Clifton, Bristol BS8 1BQ