Complaints

If you have a complaint about the advice you receive, your banking services, a product you bought through us or any other matters relating to Arbuthnot Latham, please contact the Chief Compliance Officer at:

Arbuthnot Latham & Co., Limited
Arbuthnot House
20 Finsbury Circus
London EC2M 7EA
Email: fionajoyce@arbuthnot.co.uk
Phone: +44 (0) 207 012 2500

We are covered by the Financial Ombudsman Service (FOS). The FOS is available to settle certain complaints you make if they cannot be settled through our own complaints procedures. The contact details of the FOS are as follows:

The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Website: www.financial-ombudsman.org.uk
Phone: +44 (0)800 023 4567
Email: complaint.info@financial-ombudsman.org.uk