Cookies policy
Introduction
We are committed to protecting and respecting your security and privacy. This policy sets out how we use cookies on our websites and mobile applications, why, and how this allows us to improve our online service. It also tells you how you can manage what cookies are stored on your computer or device.
We use cookies in order to make our websites work, or work more efficiently, as well as to provide information to help us to improve our websites and to deliver a better and more personalised service.
What are cookies?
Cookies are small files which are stored on a user’s computer, smartphone, tablet or other device when visiting a website or using an app. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or by the client computer. This allows the server to deliver a page tailored to a particular user.
There are different types of cookies. They all work in the same way, but have minor differences.
Session cookies
These are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter the information.
Persistent cookies
These cookies stay on your device after you have visited the website until they expire or you remove them. For example, if you use Digital Wealth, you might select certain grouping types for your charts and tables, a persistent cookie will be used to remember your selection so you do not have to set it every time you visit Digital Wealth. Persistent cookies help us identify you as a returning visitor but do not contain information that could be used to identify you to another person.
Performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Targeting cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
How we use cookies
Below is a full list of the cookies used by Arbuthnot Latham with a description of what they are used for.
Arbuthnot Latham & Co., Limited Website
| Cookie name | Type | Description |
|---|---|---|
| OptanonAlertBoxClosed | Strictly necessary | This cookie is set by the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| OptanonConsent | Strictly necessary | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
| _gat_UA-nnnnnnn-nn | Performance | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| _clsk | Performance | Used by Microsoft Clarity to connect multiple page views by a user into a single Clarity session recording. |
| _gid | Performance | This cookie is associated with Google Universal Analytics. It stores and updates a unique value for each page visited. |
| _ga | Performance | This cookie is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| _uetvid | Performance | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
| _fbp | Targeting | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
| visitor_id##### | Targeting | Cookie name associated with services from marketing automation and lead generation platform Pardot. This cookie pattern appends a unique identifier for a website visitor, used for tracking purposes. |
| _uetsid | Targeting | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. |
| ln_or | Targeting | This is a LinkedIn cookie used to determine if Oribi analytics can be carried out on a specific domain. |
Digital Wealth
| Cookie name | Description |
|---|---|
| ASP.NET_Sessionid | This is a session cookie. The cookie stores your session ID to the Digital Wealth site. |
| TS011d3c62 | This is a session cookie. The cookie stores metadata for the portal. Metadata summarises basic information about data, which can make finding and working with particular instances of data easier. |
| Thirdfin.Tercero.InvestorPortal | This is a persistent cookie. The cookie stores the selected grouping for the charts/tables in the Digital Wealth site. |
| _RequestVerificationToken_Lw_ |
This is a session cookie. The cookie protects against Cross Site Request forgery – a type of hack where the hacker exploits the trust of a website on the user. In other words, the site trusts the user (because they have authenticated themselves) and accepts data that turns out to be malicious. |
| javascriptTest | This is a persistent cookie. The cookie is used to test the ability to set and retrieve cookies and use javascript. |
Online and mobile banking
| Cookie name | Description |
|---|---|
| _ga | This is a persistent cookie. The cookie is used to store client page accesses to Google Analytics, these cookies only track page access and NOT individual information keyed through at application process. |
| _gid | This is a persistent cookie. The cookie is used to store client page accesses to Google Analytics, these cookies only track page access and NOT individual information keyed through at application process. |
| JSESSIONID | This is a session cookie. The cookie is used by BankFast Apply (Applicant Onboarding System) and tracks the applicant’s progress through the application process. This JSESSIONID is tied to the applicant’s application, it ensures an applicant does not start multiple sessions in the same browser. |
| sst-cookie-banner-shown |
This is a persistent cookie. The cookie is used for styling elements of the banner during the applicant’s application. |
| sst-increase-font | This is a persistent cookie. The cookie is used for styling elements of the font during the applicant’s application. |
| _bfNN8V | This is a session cookie. The cookie is used by BankFast Online (Internet Banking System) and tracks the client’s progress through the application. Whenever a client accesses BankFast Online a new session is created. |
Arbuthnot Advance
| Cookie name | Description |
|---|---|
| JSESSION | JSESSIONID is a cookie in J2EE web application for HTTP protocol which is used in session tracking and management. Cookie is created by web containers when a session is created and sent along with response to the client The cookie expires when the session is closed. |
| LoadBalance | This is a cookie dedicated to HPD internal LoadBalancer sessions to help keep session consistency and expires after 30 minutes. |
Additional Information
From time to time, we may embed external content from third party websites (e.g. Twitter and LinkedIn) within our website. We also partner with third parties who provide services for us which you can navigate to from our website. These third parties may use cookies. You can find out about their approach to cookies on their websites.
How to block or restrict cookies
You can block or restrict cookies set by any website – including Arbuthnot Latham websites – through the browser settings on each browser you use or on each device you use to access the Internet. The ‘help’ function in your browser should tell you how to do this.
Please be aware that some of our services might not function properly if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your Internet browser.
For information on how to do this on a wider variety of browsers please click here. This page explains how you can delete and control the cookies that are stored on your computer.
We reserve the right to make changes to our Cookies Policy, and your continued use of our websites is taken as meaning that you agree to such changes.
Who are we?
When we refer to Arbuthnot Latham, we mean:
- Arbuthnot Latham & Co., Limited (registered with the UK Information Commissioner’s Office (ICO) as a data controller under registration number Z6024586); and its business names, subsidiary companies, overseas branches, and its parent company. These include Arbuthnot Banking Group PLC, Arbuthnot Commercial Asset Based Lending Limited, Renaissance Asset Finance Limited, Gilliat Financial Solutions, and Tay Mortgages.
You can find out more information about us at www.arbuthnotlatham.co.uk.